The monthly routine
Updates, backups, speed and uptime checks and content edits.
Maintenance serviceWebsite management and maintenance
Businesses live online now, and a website is not a thing you finish. This is what managing one actually involves, and what it costs you to skip it.
Managing a website is not launching it — it is the continuous work that keeps it performing and its data safe. Updates, backups, monitoring and content work. None of it is dramatic, and all of it is the difference between a site that still earns its place in two years and one nobody trusts.
Why regular care pays for itself
A site decays quietly. Software ages into a security hole, images pile up until pages crawl, a certificate expires and every visitor meets a warning. Each of those is cheap to prevent on a schedule and expensive to fix after a customer tells you about it.
User experience is part of maintenance
If a site is hard to use, visitors stop interacting with it long before they complain. Checking that forms still send, that buttons still work on the current phones, and that pages still open quickly is maintenance as much as any server task.
Security
Attacks on small business sites are automated — they are not personal. Up-to-date software, strong passwords, an SSL certificate and a tested backup handle the overwhelming majority of them.
Backups and restoring
A backup nobody has ever restored is a hope, not a plan. We take regular copies and check that they can be put back, because the moment you need one is the worst moment to find out.
Mobile and updates
Phones, browsers and screen sizes keep changing. Part of keeping a site compatible is simply looking at it on current devices and fixing what has drifted.
FAQ
Frequently asked questions
What does website management mean?
Everything that happens after launch to keep the site working: updates, backups, security, speed, uptime and content changes as the business changes.
The service version is on website maintenance. We agree on every detail before we start, so you know what is inside the work and what is outside it.
How often should a site be updated?
Security updates as soon as they appear; content whenever your services or prices change. A site whose information is a year out of date costs you calls.
We handle both on a monthly routine. We keep backups and update the site, and if anything breaks we put the last clean version back.
What is the most common problem you find?
Backups that were never tested, and expired certificates. Both are invisible until the day they matter, and both are trivial to prevent.
See SSL certificates. If your case is different, talk to us on 0799400949 and we explain the options that fit your business.
Can I manage the site myself?
You can handle content easily — we show you how. The parts that need watching are updates, backups and expiry dates, because they only hurt when forgotten.
Many clients do content themselves and leave the rest to us. We agree on every detail before we start, so you know what is inside the work and what is outside it.
Does management help my search position?
Indirectly but genuinely. A site that stays fast, available and current holds its position; one that breaks or slows down loses ground.
See SEO services. Search work keeps going: we set the page titles and descriptions, keep the site fast and follow the results afterwards.
What happens if a site is left for a year?
Usually: outdated software, a lapsed certificate, slower pages, broken forms and content that no longer matches the business. All fixable, all cheaper to have prevented.
We can do a recovery pass before starting the routine. We agree on every detail before we start, so you know what is inside the work and what is outside it.
Do you manage sites hosted elsewhere?
Yes, if we are given proper access. Many clients move hosting to us anyway, because it removes the back-and-forth when something needs fixing.
See migration. The hosting is on our own servers, and we keep an eye on the renewal and on the SSL certificate so the site never goes down or shows as not secure.
How do I start?
Send us the address. We look at the site, tell you what state it is in, and give you a monthly figure before anything begins.
Call 0799400949 or use the contact page. We agree on every detail before we start, so you know what is inside the work and what is outside it.
Is anyone watching your site?
We will look at it and tell you plainly what it needs.