Website maintenance
Launching a site is the beginning. Maintenance is what keeps it fast, safe and current while you get on with your business.
Maintenance is what keeps a site working and safe after launch: updates, backups, speed and uptime checks, and content edits when your business changes. Most problems are cheap to prevent and expensive to discover late.
- UpdatesApplied before an old version becomes a hole.
- BackupsTaken regularly and tested, not just scheduled.
- MonitoringUptime, speed and the SSL expiry date.
- Content editsNew services, new prices, new photos.
What maintenance covers
- Software and security updates on the site and the server.
- Regular backups, with a restore that has actually been tested.
- Checks on loading speed and on pages that have started failing.
- Renewing the SSL certificate and watching the domain expiry date.
- Small content changes: texts, photos, prices, a new service page.
What happens when a site is forgotten
It drifts. An expired certificate puts a warning in front of every visitor. An un-updated system becomes an easy target. Images pile up until pages crawl. Prices on the site stop matching the prices you charge. None of it announces itself — you find out from a customer, which is the expensive way.
The wider version of this is on website management.
FAQ
Frequently asked questions
What is included in monthly maintenance?
Updates, backups, speed and uptime checks, certificate renewal and small content edits. In short: the work that keeps the site from quietly degrading.
The list is above, and we agree the scope before starting. We agree on every detail before we start, so you know what is inside the work and what is outside it.
Do you maintain sites you did not build?
Yes, after we look at the site and see what state it is in. Sometimes a repair comes first, then the monthly routine begins.
Send the address and we will check it. We keep backups and update the site, and if anything breaks we put the last clean version back.
How many content edits are included?
Small edits — texts, photos, prices, a new service added to a list — are part of the service. Bigger additions like a new section or a shop are quoted separately.
We tell you in advance which side a request falls on.
What if my site gets hacked?
We restore from a backup, close whatever let it in, and update what was out of date. Sites with maintenance recover fastest because the backup exists and is known to work.
Prevention is most of the service. If your case is different, talk to us on 0799400949 and we explain the options that fit your business.
Can I stop the service any time?
Yes. It is a service, not a lock-in. If you stop, the site keeps running — it just stops being watched and updated by us.
The terms are on the terms page. The timing depends on the number of pages and on how ready your texts and photos are, and we give you a clear date before we start.
Is hosting the same as maintenance?
No. Hosting is the space and the server. Maintenance is the work done on the site that sits on it. You can have hosting with us and no maintenance.
See hosting. The hosting is on our own servers, and we keep an eye on the renewal and on the SSL certificate so the site never goes down or shows as not secure.
How much does maintenance cost?
It depends on the size of the site and how often you need content changes. We give you a monthly figure before you commit to anything.
See pricing. We put the price in writing before we start, so nothing extra shows up later.
What do I do if the site goes down at night?
Call 0799400949. We welcome calls around the clock, and because the hosting is ours we can look at the server straight away.
No ticket queue in between. We agree on every detail before we start, so you know what is inside the work and what is outside it.
Who is looking after your site?
If the answer is nobody, talk to us before something breaks.