Terms and conditions
How we work with clients: what we deliver, what we need from you, what things cost, and who owns what at the end.
Services
4D provides website design and development, hosting, speed optimisation and indexing, search engine optimisation, Google Ads management with click fraud protection, mobile app development, and website management and maintenance. Each service is described on its own page on this site.
Prices and payment
Prices published on the site are a starting point: the price of a website and the price of Google Ads management are separate, and both are confirmed with you before work begins. The final price is set in the quote agreed before the start, according to the number of pages and the services included. The click budget you pay to Google is separate from the service fee.
What we need from you
- The content, photos, logo and any material needed to do the work.
- Confirmation that you have the right to use the content you give us.
- Answers to our notes in reasonable time, so the work is not delayed.
Our responsibility
We deliver the agreed service professionally and show you the work as it progresses. On search results: we do the setup and indexing work, but the ranking of a site is decided by the search companies themselves (Google and others), so we cannot guarantee a particular position by a particular date.
Ownership
Once the agreed payments are complete, the website and its content are yours, and the domain name is registered in the business owner’s name. The general tools and code libraries we use in our work remain the property of 4D.
Hosting and maintenance
Hosting and maintenance services renew for the period agreed. If they are not renewed, the site may go offline or the domain name may be lost — we remind you before the date.
Changes and contact
We may update these terms and will publish the updated version on this page. For any question: 0799400949 or info@4d-jo.com.
FAQ
Frequently asked questions
Do I own the website when it is finished?
Yes. Once the agreed payments are complete, the site and its content are yours, and the domain is registered in the business owner’s name. General tools and code libraries we reuse across projects stay ours.
This is written into the quote before the work starts.
Can you guarantee first place on Google?
No, and nobody honestly can. Rankings are decided by the search companies. What we guarantee is the work: proper setup, speed, indexing and content that targets the right searches.
See SEO services for what the work covers. We agree on every detail before we start, so you know what is inside the work and what is outside it.
What happens if I do not renew hosting?
The site may go offline and, if the domain expires, the name itself can be lost. We remind you before the renewal date so it does not happen by accident.
See hosting and domains. The hosting is on our own servers, and we keep an eye on the renewal and on the SSL certificate so the site never goes down or shows as not secure.
How is the final price decided?
In a written quote before the work starts, based on the number of pages and the services you choose. Published prices are the starting point, not the final invoice.
Current prices are on the pricing page. We put the price in writing before we start, so nothing extra shows up later.
Who is responsible for the content I give you?
You confirm that you have the right to use the texts, photos and logo you send us. We arrange and publish them; we cannot check the rights behind material we did not create.
If you need photos or text written, tell us before we start.
What if I want changes after delivery?
Small content edits are usually quick, and larger additions are quoted on their own. Many clients cover the small changes through the monthly maintenance service.
See maintenance. The timing depends on the number of pages and on how ready your texts and photos are, and we give you a clear date before we start.
Is the Google Ads budget included in your fee?
No. The management fee is ours; the click budget is paid to Google from your own advertising account, which stays in your name.
See Google Ads. We build the campaign on clear buying keywords and exclude the words that spend the budget without bringing requests.
How are these terms changed?
If we update them, the new version is published on this page. Anything already agreed in your quote stays as agreed.
Questions: 0799400949 or info@4d-jo.com. If your case is different, talk to us on 0799400949 and we explain the options that fit your business.
Still have a question before you start?
Call 0799400949 and we will go through the terms with you in plain words.