Privacy policy
Short and plain: what reaches us when you contact 4D, what we do with it, and what you can ask us to do.
What we collect
When you fill in the request form on this site, what you type — your name, mobile number, the service you want and your note — opens as a ready WhatsApp message from your own device. The site is static and does not store this data on our servers; it reaches us only when you send the message.
When you call, message us on WhatsApp or send an email, we receive your number or address and whatever you choose to tell us.
How we use it
- To answer your question and prepare a price for you.
- To follow up on the details of the service and the work.
- To provide support and maintenance if we agree on a service.
We do not sell your data and we do not share it with other parties for marketing.
Outside services
This site loads the Almarai font from Google Fonts, and the WhatsApp buttons open the WhatsApp application. Each of those services has its own privacy policy, which applies when you use it.
Data security
The site opens over an encrypted connection (https) with an SSL certificate. We treat anything you send us as confidential and use it only for the reason you sent it.
Your rights
You can ask us at any time to delete your contact details, or to tell you what we hold. Write to info@4d-jo.com or call 0799400949.
Changes to this policy
If we change this policy, we publish the updated version on this same page.
FAQ
Frequently asked questions
Does this website store my data?
No. It is a static site with no database. The request form opens WhatsApp on your device with your details written into the message, and nothing is saved on our servers.
Details are in the section above. The store comes with the product pages, the cart and the payment and shipping methods, connected to what you use in Jordan.
Who sees the message I send?
Only the 4D team that answers the phone and WhatsApp. We use it to reply to you and prepare your quote, and for nothing else.
We do not pass it to other companies for marketing. Everything comes from one team in Amman: design, development, hosting and the search work, so you do not chase several suppliers.
Do you use tracking or analytics?
If a visitor-analytics tool is added to the site, it is to count visits and sources, not to identify you personally. Any outside tool has its own policy that applies when it runs.
Ask us at info@4d-jo.com if you want the current list.
How long do you keep my details?
We keep contact details for as long as we are in touch about the work. When you ask us to delete them, we delete them.
A message or a call is enough to ask. The timing depends on the number of pages and on how ready your texts and photos are, and we give you a clear date before we start.
Is the site secure?
The site opens over an encrypted https connection with an SSL certificate, which is the same standard we install on the sites we build for clients.
See SSL certificates. The hosting is on our own servers, and we keep an eye on the renewal and on the SSL certificate so the site never goes down or shows as not secure.
Do you share data with Google?
The site loads the Almarai font from Google Fonts, which means your browser requests a file from Google. If we run ads for a client, that happens inside the client’s own Google Ads account.
See Google Ads for how campaigns are run.
What about the data on the sites you build for clients?
The data a client’s website collects belongs to that client, and their own privacy policy applies to it. We only handle it when we are asked to support or maintain the site.
The working rules are in the terms and conditions.
How do I ask you to delete my information?
Write to info@4d-jo.com or call 0799400949 and ask. You can also ask what we hold and we will tell you.
No form and no fee. If your case is different, talk to us on 0799400949 and we explain the options that fit your business.
Any question about your data?
Call 0799400949 or write to info@4d-jo.com and we will answer plainly.